Free PHP CGI Help Desk Software

Free PHP CGI Help Desk Software

There are many types of software available in the market differing in their functionalities and other terms and conditions. Whatever the technology is being used to create them, but the idea remains the same-providing cost effective solutions to their clients. Some are free and most of them are paid. The ones which are free are for some limited period and with limited functionalities. Free PHP CGI Help Desk Software is the complete unmatched free help desk solution for small to medium sized businesses for limited time period. It allows providing a simple, easy to use web interface for managing and tracking technical support problems.

There are many companies providing Free PHP CGI Help Desk Software. Chattalooga PHP Live Help and Free PHP CGI Help Desk Software are also affordable allowing you to offer your site visitors a pro-active tool that provides direct contact with them. Now you won't need a tech team to manage any software, do installs or updates because it's all done for you. You can also forget about buying tech support or training because Chattalooga Live Help is easy to implement and use. It runs fully on our servers as an ASP model (Application Service Provider) for your total convenience and ease of support.

Some of many Product Benefits of PHP Live Help and Free PHP CGI Help Desk Software are as follows:

PHP Live Help and Free PHP CGI Help Desk Software provide you with a simple interface to live help and are loaded with features that help you make sales.
Works on any computer with a Web browser installed (IE 4.x or better, Netscape 4.x or better) so you can answer support calls while on the road, in the office or at home.
Point of sale resolution answers client concerns and questions in real-time without the wait that most sites force upon ready-to-buy visitors.
PHP Live Help and Free PHP CGI Help Desk Software are text-based and do not use Java Applets so your visitor does not need any special plug-ins or downloads to operate the application. Just a tiny snippet of Javascript is used for the chat window.
Embed PHP Live Help and Free PHP CGI Help Desk Software right into your email marketing campaigns and put yourself right into your potential customer's mailbox. That is pro-active marketing at its best!
PHP Live Help and Free PHP CGI Help Desk Software provide you with referral URL's and keywords used. Do you think that might help your marketing efforts? Find out on which search page your site was listed! Simple, easy to understand and free with the program service.
Of course the most salient feature of PHP Live Help and Free PHP CGI Help Desk Software is its price. Why pay insane prices for services and bandwidth you may never need? Of course the demo page is for free but you need to pay a very small price for the package.

Ready to buy? Order the Help Desk Toolkit today

THE HELP DESK TOOLKIT - Fourteen extensive documents Sample Pages Here

One thing is for sure: The Help Desk Toolkit makes Help Desk Procurement and Management far more straight forward. No doubt about it: it de-mystifies Help Desk Management, and enables you to produce a Help Desk function with the minimum of fuss. There is absolutely no need to re-invent the wheel! It is supplied primarily in MS-Word format and comprises the following components:

HELP DESK all you need now

Ready to use documents: Help Desk Implementation Plan, Help Desk procedures, Proactive Stress Management, Problem management procedure

Help desk implementation plan covering all the aspects of help desk implementations
Help Desk Phone Communication Standards - Example Standards Monitoring Sheet
Help Desk Stress Management - 30 slides Proactive Strategies for Managing Stress and Change
Help Desk Procedures - This procedure defines the steps involved in responding to customer calls through the Help Desk facility.

HELP DESK SLA GUIDE
Let's face it: a comprehensive SLA is a daunting task. Now you'll have an extensive blueprint at your fingertips. This document explains every part of the service level agreement for a HELP DESK, clause by clause. You can populate and change directly, as required.

Service Level Guidelines on Help Desk procedures
Extensive Service Level Agreement for Help desks

HELP DESK INTRODUCTION
Let's be honest: getting buy-in is the hardest part of any Help Desk, are you ready for straight talk? This is a full PowerPoint presentation. It explains the HELP DESK, what is needed, why and where.

75 slides with extensive teachers notes

AUDIT & REVIEW

How many times have you said to yourself: how well are our Help Desk needs taken care of? If you already have a HELP DESK, or just want to be doubly sure, this component will certainly help. It comprises a series of questions designed to take you through your HELP DESK and check it for quality and completeness. A first rate audit tool (MS-Word).

Extensive audit guide (64 pages) for auditing Help Desk and underpinning and supporting processes.

HELP DESK BEST PRACTICE

We've got the solution to your needs: HELP DESK best practice is designed around a set of activities to deliver upon excellent customer value. This explains the key concepts of a HELP DESK.

36 pages on implementing and managing a help desk

HELP DESK DESIGN TEMPLATE

In today's uncertain economy you need clarity, fast. This is a complete template for establishing service descriptions. This is a complete template for a HELP DESK design.

Features of the all-new edition:

Fourteen documents

Hundreds of pages with easy-to-follow sections
An extensive must-do checklist based on our experience implementing Help Desk in over 40 industries
New practical advice on awareness, planning, implementation, and review
New commentary on delivering upon business value
All-new "tuneup" section tailored to improve the performance of existing initiatives

Fully updated throughout to take account of current Best Practices and policies, and the state of their use