Help Desk Systems

Help Desk Systems differs from requirement to requirement and from company to company, it all depends upon your core business activities and what services have you opted. Literally it’s very difficult to discuss Help Desk Systems in general. Let’s take one example. The FDA Industry Help Desk Systems is staffed 24 hours a day, 7 days a week for help with online registration and prior notice except for federal holidays. For more details see Federal Holidays and Federal Government Operating Status. You may call or send email using the phone numbers and email address. You may be able to find some of your answers in the links on their page.

Help Desk Systems Create New Account -- Step 1

When you choose the LOGIN button from FDA Industry Systems, you will arrive at the Login page from which you can login, or Create a New Account which is also linked to a menu of instructions and tutorials. Select the "Create New Account" button. Indicate which systems you will need to access using this Account. (You will only be able to select currently available systems, even though other systems may be displayed. You will be able to add these systems to your account as they become available.)

Systems available at this time include the following: Food Facility Registration Module, Select "Continue."

Help Desk Systems Create New Account -- Step 2

Enter the name, address, and telephone information for the person in charge of this Account, and indicate your understanding of the Terms of 18 U.S.C. 1001, which are as follows: Under 18 U.S.C. 1001, anyone who makes a materially false, fictitious, or fraudulent statement to the U.S. Government is subject to criminal penalties.

To complete this form do the following:

·         Complete all required fields.

·         Read the terms of 18 U.S.C. 1001 and select I understand.

·         Select "Continue".

Help Desk Systems Create New Account -- Step 3

Review the information you entered for this Account. If the information you entered is correct, select Submit. If the information you entered is NOT correct, select Modify to return to the edit screen and make needed changes.

Note: The message, Warning: This address could not be validated, means that the system was unable to verify the address you entered. You are advised to re-check the addresses entered. If they are correct, disregard the notice and submit the application. The application will be processed normally.

Help Desk Systems Create New Account -- Step 4

If your account creation was successful, the following message will be displayed: You have successfully created an Account. Your account ID is....and a button to login to the FDA Industry Systems home page. Make a note of your Account ID. You will need it, along with the password you selected, to login to your Account in the future.